Tongue & Groove

Frequently Asked Questions

Where are you located?

Our Denver wood showroom is located at 590 Quivas Street in the IDC Building and is open Monday through Saturday. Feel free to come explore samples, finishes and expert advice in a relaxed, design-friendly environment.

Do you offer in-home estimates?

We do! To provide the most accurate estimate, we typically need to assess your space in person. Reach out to us to schedule your free design consultation!

Do I need an appointment?

You can call ahead and make an appointment with one of our design consultants. However, you are always welcome to stop by our showroom and browse!

What types of hardwood flooring do you offer?

We specialize in premium hardwood flooring because it’s what we do best. Our collection includes solid and engineered hardwood, site-finished and prefinished flooring and reclaimed wood as well as wood-look luxury vinyl and laminates

How do I choose between solid, engineered, prefinished and unfinished hardwood?

The right hardwood flooring for your space comes down to your home’s conditions, design goals and your desired amount of customization. We can discuss trade-offs and help you find the best solution for your specific project.

Do you offer installation services?

We do. Our team of highly trained craftsmen specialize in installing both site-finished and prefinished hardwood.

Can you help repair or extend my existing hardwood floors?

We can. Our team specializes in repairs and floor extensions. Whether you’re dealing with water damage, scratches or adding flooring to a new room, we can duplicate the wood, grain and finish of your existing floors.

Do you offer hardwood floor refinishing?

We do. Sanding and refinishing services using premium finishes such as low-VOC water-based polyurethanes, penetrating oils and UV-cured options are available.

Is hardwood flooring a good choice for Denver’s climate?

Yes, it is as long as you choose the right product and follow best practices. Colorado has dry air and seasonal shifts that require floors that are stable and have had time to acclimate. Our team guides clients to help them find the species, constructions, and finishes that perform well in high altitudes, and to that end, we feature a few wood flooring options specifically made to perform in low humidity environments.

How do I learn more before making a decision?

That’s exactly why we created Wood Floors 101! It is our free online course that tells you everything you need to know before buying hardwood. Get the knowledge we share in our showroom from the comfort of your home. Or better yet, come see us in our showroom!

Where are you located?

Our Denver showroom is located at 590 Quivas Street and is open Monday through Saturday. Feel free to come explore samples, finishes and expert advice in a relaxed, design-friendly environment.

What areas do you serve?

We serve Denver and the surrounding metro area, including, but not limited to Cherry Creek, Washington Park, Highlands, Capitol Hill, Golden, Evergreen, Boulder as well as Summit County, Winter Park, the Vail Valley and Steamboat Springs.

How do I maintain my hardwood floors?

When you shop with us, you will get personalized guidelines that will vary depending on the wood type and finish. However, general best practices include regular sweeping, using humidity control (35-55% RH) and avoiding harsh cleaners like vinegar. A neutral Ph cleaner is best. Maintenance coat services are also available to refresh your floors.

Why did my hardwood floor turn yellow?

Yellowing happens when your floor’s finish, especially older oil-based polyurethane, starts to amber. This is a result of the natural aging process caused by oxidation and UV exposure. This is more noticeable in homes with strong natural light. Our newer finishes will not yellow.

How does light affect my hardwood floor?

Light, more specifically sunlight, influences the appearance of hardwood over time. Consistent exposure to sunlight can cause some wood species like walnut to lighten, while others like cherry and exotic woods darken. Finishes can also amber depending on the type and quality used.

Still have questions?

Let us help. Whether you’re comparing wood species or preparing for an installation, our team can walk you through your options.